Introduction

1. This website is proudly owned and operated by SKILLQUALIFIED! (referred to as “we”, “us”, or “our” throughout this website). By visiting our website and/or availing of our services, you engage with our “Service” and agree to abide by the following terms and conditions (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
2. These Terms are applicable to all users of our website, including borrowers, vendors, customers, merchants, and content contributors. Please carefully peruse these Terms before accessing or utilizing our website. Your access to or utilization of any part of the site indicates your consent to be bound by these Terms. Should you disagree with these Terms, you are advised not to access the website or use our Service. Your acceptance is expressly limited to these Terms if they are deemed an offer.
3. Any novel features or tools integrated into the website will also be subject to these Terms. You can refer to the most current version of these Terms on this page at any time.
4. We retain the right to update, modify, or replace any aspect of these Terms by posting updates and/or changes to our website. It is your responsibility to periodically review this page for any alterations. Your continued usage of or access to the website following the posting of any changes implies your acceptance of those changes.
5. By engaging with our Service, you acknowledge that you have read and agreed to abide by the Terms as delineated below.

Our Service

SKILLQUALIFIED is an educational facilitator that serves as a connection point between prospective students and partnering Registered Training Organizations (RTOs).

While SKILLQUALIFIED isn’t an RTO itself, it can provide nationally recognized training through collaborations with RTOs, as outlined in sections 116 and 117 of the National Vocational Education and Training Regulator Act 2011. In such instances, it’s the partnering RTO that grants the nationally recognized qualification, not SKILLQUALIFIED.

As an educational facilitator, SKILLQUALIFIED offers various services in exchange for a specified service fee. These services may include, but aren’t limited to:

– Assisting you in identifying suitable nationally recognized qualifications offered by partnering RTOs.

– Aiding you in enrolling for appropriate nationally recognized qualifications provided by partnering RTOs.

– Guiding you through the preparation and application process for Recognition of Prior Learning (RPL) with partnering RTOs.

To access any of our services, you must first complete our “Online Application” form and pay the specified service fee.

If you’re considering applying for RPL, we advise completing our “Free Skills Assessment” on our website and scheduling an “Initial Skills Assessment” over the phone before finalizing the “Online Application” form and paying the specified service fee.

Upon receiving your completed “Online Application” form along with any necessary supporting documents/evidence and receipt of the specified service fee, we’ll submit your application to the relevant partnering RTO for evaluation.

Payment

The Service Fee must be paid in full before the provision of our Service.You have the option to settle this fee through Electronic Funds Transfer.In certain cases, we may accept a deposit to start our Service, at our discretion.All balance must cleared before the hard copy is Provided.

Refund

You’re eligible for a full refund of the Service Fee or any deposit paid if: 

Our partner RTO denies your enrollment application. 

Our partner RTO cannot offer the course you applied for. 

You qualify for a refund under the Australian Consumer Law. 

However, you won’t receive a refund if: You change your mind or no longer need our Service. 

You don’t provide the necessary documentation/evidence within the required timeframe as requested by a partner RTO. 

You can’t provide the required documentation/evidence within the specified timeframe, given we had previously informed you in writing about these requirements. 

You decline gap training recommended by a partner RTO, provided we had informed you in writing about the potential need for such training and associated costs. 

You submit false or fraudulent documentation/evidence with your application. 

At our discretion, we may issue a full or partial refund under circumstances not mentioned above. 

To request a refund, you must write to us at info@skillqualified.com.au We will notify you of the decision on your refund request within 14 days via email. If approved, the refund will be processed within 7 days using the original payment method, excluding any transfer, bank, or merchant fees incurred with the original payment.

Extension

Should the Application Period（12 weeks）expire, applicants have the option to request a four-week extension. To initiate this Extension Period, a fee of $200 must be paid in advance. In the event of reforms by ASQA (Australian Skills Quality Authority), all interpretative rights regarding such changes belong exclusively to SkillQualified.Skills Certified retains the authority to refuse any extension request based on their judgment. To apply for an extension, applicants must fill out an Extension Request Form and submit it to info@skillqualified.com.au

Regulatory Reforms

Occasionally, due to regulatory reforms or adjustments in course or licensing criteria, it may become necessary for a partner RTO to modify the training products, qualifications, skill sets, units of competency, accredited short courses or modules they deliver, along with any pertinent RPL documentation/evidence requirements. In such instances, the provisions outlined in clauses 1.26 and 1.27 of the Standards for Registered Training Organizations (RTOs) 2015 will be enacted. SkillQualified and the partner RTO will undertake all necessary and reasonable measures to notify you about these changes, including any relevant transition periods, and will provide clear guidance on the steps you need to take moving forward.

Should you not adhere to the directions provided by SkillQualified and/or the partner RTO within the designated transition period, your course enrolment will be terminated, and you will forfeit any right to a refund of the Service Fee you have paid.

Privacy Policy

At SkillQualified, we hold the privacy of every individual who visits our website in the highest regard.

SkillQualified is committed to protecting your privacy. Any information gathered through your engagement with this Website and/or our Services is governed by SkillQualified’s Privacy Policy, which is accessible on our Website.

By utilizing this site, you consent to the Privacy Policy of our website, which covers the collection and utilization of personal information you may provide us through your activities on the website.

We reserve the right to alter or withdraw parts of the Privacy Policy at our discretion, at any time. This Privacy Policy complements any other terms and conditions applicable to the website. We do not endorse or assume responsibility for third-party websites linked from our website.

Our website may provide links to external websites and third-party sites not governed by us. Since these linked sites are beyond our control, we cannot be held responsible for the actions of companies linked from our website. We recommend reviewing the terms and conditions and privacy policies of these external websites before disclosing your personal information.

For any inquiries regarding our Privacy Policy, or if you have a concern or complaint, please do not hesitate to contact us. For further information on privacy matters within Australia and tips on safeguarding your privacy, visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au.

Additionally, as part of our services, we may require access to your USI (Unique Student Identifier) data on your behalf for administration purposes, such as authentication. By becoming our customer, you provide permission for SkillQualified to access the USI database on your behalf.